Refund policy
Return & Refund Policy
We guarantee your satisfaction on our power banks, and will refund your purchase price within 30-days from the date of purchase as long as the following conditions are met:
Must provide proof of purchase via receipt or order number
Custom orders
In line with industry standards, personalized merchandise is not returnable or refundable, except for warranty repair/replacement due to product failure. In this case, the replacement will be a non-customized gobatri power bank.
Once final artwork is approved and production begins, orders can no longer be cancelled.