Terms & Policies

We encourage you to read these terms before placing your order. By submitting an order to gobatri.com, you agree to the terms and conditions set forth below.

Payment and terms
Payment in full is due prior to producing your order.

Do you have Free Shipping?
Yes, we have free shipping on all U.S. Domestic orders.

Our FREE SHIPPING covers ground shipment within US except for HI & AK. Air shipments or expedited shipments will require additional charges.

International shipments are not included in our FREE SHIPPING.

Color Matching
Colors are established for printing and used as a reference only. Due to the nature of vinyl printing, a 100% match cannot be guaranteed. Color matches may vary from previously accepted pre-production samples, speculative samples, color samples or order runs.

Normal Production Time

The estimated normal production time for non-customized orders is 5-7 business days after receipt of order.  

Custom orders will take four-six weeks from final artwork approval.  This timeline is also dependent upon the size of the order and/or the complexity of the artwork or process employed. If you have a specific “in-hands” date, please ensure that there is adequate time before you opt for a normal production timeline. Please remember that production time does not include shipping time.

Shipping
F.O.B. Shipping Point factory Under the terms of “FOB shipping point,” title of the goods passes to the buyer at the shipping point. If the order is being shipped via UPS, you will receive an email from UPS with tracking number and delivery information.

Certain addresses are not serviced by UPS (such as APO and PO boxes), in case you enter an address that UPS does not service we will contact you for alternative shipping methods and additional charges may be added to your order.

Once the order has left the warehouse, gobatri.com cannot accept responsibility for any delays caused by the shipping company. We will not be held responsible either in the event the customer is not available for delivery or the customer refuses delivery.

Certain large orders are best serviced by shipping them via a LTL truck carrier. In such an event we will contact you to discuss the best possible shipping method. This type of delivery may incur additional charges.

For products offered with free shipping the free shipping only applies to standard ground delivery. Any request or need for upgrading to expedited shipping will incur regular shipping charges.

Standard Order Processing
Most Standard orders are sent via the United States Postal Service (USPS) Priority Mail, United Parcel Service (UPS) Ground.

On occasion, we may use an alternative shipping company/method depending on shipping requirements.

P.O. Box & APO/FPO orders will be shipped via a USPS postal service.

Hawaii & Alaska orders will be shipped via a USPS postal service.

Orders are processed Monday – Friday (not including holidays). Orders received on Saturday and Sunday will be processed on the following Monday (not including holidays).

UPS does not deliver on Saturday or Sunday. The USPS does not deliver on Sunday.

Orders are not delivered on most major holidays.

Shipping Breakage
Although great precautions are taken during the packaging of each order, breakage does sometimes occur during the shipping process. In the rare event that you do receive your order with breakage please contact our customer service immediately. Will promptly credit your account for that portion. Please do note that we will require adequate proof for any damage or breakage reported.

Cancellation Policy
After order hits the production floor, the order cannot be cancelled.

Return & Refund Policy
If you are not completely satisfied with your purchase, gobatri will accept returns within 30 days (from the date the customer received the merchandise), for a replacement or refund of the purchase price, with the following exceptions:

• The product must be purchased online through gobatri.com.
  
  
• The product must have a valid gobatri order number. 
  

In line with industry standards, personalized merchandise is not returnable or refundable.

Limitation of Liability
In all circumstances, gobatri.com maximum liability is limited to the purchase price of the products sold. gobatri.com will not, under any circumstance, be held liable for any claim or action that exceeds this liability limit. gobatri.com will not be liable for any third party claims for damages against the customer, nor for malfunction of product, cause of delays, interruption of service, or loss of business.

Shipments to California
According to law Proposition 65, all items sold to California must carry a warning label. The State of California requires that no person in the course of doing business shall knowingly and intentionally expose any individual to a chemical known to the State of California to cause cancer or reproductive toxicity without first giving a clear and reasonable warning. Accordingly, if Buyer fails to provide gobatri.com advance written notice that gobatri.com product will be shipped to the State of California, Buyer hereby indemnifies and agrees to defend and hold harmless gobatri.com from and against any and all Proposition 65, personal injury and property damage claims, and from all other costs, liabilities, damages and expenses (including, without limitation, attorneys fees and litigation expenses on account thereof or in connection with any investigation or preparation related thereto or the enforcement of this provision) relating to, resulting from, connected with or arising out of goods or products provided to buyer by gobatri.com, to the maximum extent permitted by law.

Please note that all orders placed with or received from gobatri.com shall be deemed effective acceptance of these terms.